Audit of the Russian-speaking sales department
We find errors that cost you 40% of your revenue. We audit processes, scripts, and CRM in 7 days.
Get express diagnostics
What problems do we solve?
We're creating a new revenue stream with predictable demand, acquisition channels, and a clear scaling model. Not just an "idea," but a manageable P&L for a new direction.
We calculate margins, CAC, LTV, and break-even points, and model scenarios. Before implementation, it's clear how profit is generated and where the risk areas are.
We select target segments, create a specific offer based on the client's measurable problem, and develop the offer structure and pricing.
We design and implement a sales funnel, touchpoints, CRM logic, KPIs, and a control system. Sales become a system, not a personal initiative of the salesperson.
We create a 4-12 week roadmap, launch processes, set up metrics, and monitor actual results. Transition from concept to operational management.
We are building a transparent financial model for a new direction: cost structure, margins, growth scenarios, and deviation control
We structure processes, assign responsibilities, and create measurable benchmarks for the team. The business begins to operate through a system, rather than through constant manual management.
Do you recognize your business in this?
01
Managers complain about "bad leads"
but you see that they themselves don't call back on time
02
Your CRM is a graveyard
where thousands of contacts hang without movement for months
03
You don't know WHAT exactly they write to clients
in messengers in Russian/English
04
The advertising budget is growing
and the number of transactions remains unchanged
If you don't control your messaging, you don't control your business.
Our approach: 360° expertise
Mystery shopper
We submit several requests through different sales channels and record each failure.
Linguistic Audit
Checking the quality of the Russian language and psychological triggers in scripts
CRM Deep Dive
Analysis of funnels, rejection funnels, and actual staff activity
Implementation
We launch processes, set up metrics, and monitor results.
Reporting
You don't get "advice," but a list of specific holes in the numbers and a plan to fix them.
Диагностика + Roadmap
План, приоритеты, метрики
Запуск под ключ
Оффер, воронка, процессы
Operational support
Еженедельные улучшения
What will you receive in 7 days?
Analysis of the key mistakes your managers make
Profit Loss Calculation Table in EUR/TL
Updated "quick close" scripts for the CIS segment
Instructions for monitoring KPIs
10+ years of experience
sales management
Understanding
Turkish mentality
Expertise
in CIS sales
Why CSFB?
Opportunities don't come to you - you create them.
© Chris Grosser