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Technologies and business processes

Implementation plan

4-12 week roadmap with priorities and metrics

Цепочка процессов

Connected logic of actions instead of disparate decisions

Управляемость

Metrics, accountability, transparency at every level

Technological core

CRM and automation as a business integration tool

Sales, marketing, service and operations processes must work as a single system.

Attraction

Sales

Execution

Service

Repeat sales

Any business is a chain of processes

Repeated

sales

Service

Execution

Sale

Attraction

Marketing

Predictable customer acquisition

Sales

Funnel model and conversion management

Service

LTV retention and growth

Operating model

Roles, processes, areas of responsibility

Technology integration

CRM, automation, management reporting

We combine these elements into a single architecture.

Each link in the system strengthens the overall business architecture.

Marketing

Roles, processes, areas of responsibility

What problems do we solve?

  • We're creating a new revenue stream with predictable demand, acquisition channels, and a clear scaling model. Not just an "idea," but a manageable P&L for a new direction.

  • We calculate margins, CAC, LTV, and break-even points, and model scenarios. Before implementation, it's clear how profit is generated and where the risk areas are.

  • We select target segments, create a specific offer based on the client's measurable problem, and develop the offer structure and pricing.

  • We design and implement a sales funnel, touchpoints, CRM logic, KPIs, and a control system. Sales become a system, not a personal initiative of the salesperson.

  • We create a 4-12 week roadmap, launch processes, set up metrics, and monitor actual results. Transition from concept to operational management.

  • We are building a transparent financial model for a new direction: cost structure, margins, growth scenarios, and deviation control

  • We structure processes, assign responsibilities, and create measurable benchmarks for the team. The business begins to operate through a system, rather than through constant manual management.

What problems do we solve?

01

Lack of predictable revenue growth

We are creating a new source of income with a predictable economics, acquisition channels, and a clear growth scenario.

02

Unclear positioning and weak offer

We select target segments, create a specific offer based on the client's measurable problem, and develop the offer structure and pricing.

03

Chaotic sales and dependence on individual employees

We design and implement a funnel, contact points, CRM logic, KPIs, and a control system.

04

The gap between strategy and implementation

We create a roadmap: launch processes, set up metrics, and monitor cost structure and margins.

05

Owner overload and lack of control

We structure processes, distribute areas of responsibility, and create measurable benchmarks for the team.

Systemic modernization instead of targeted improvements

Value chain analysis

We identify loss points and overload in current processes

Architectural design

We are forming a new model of processes, roles and interactions

Integration

We implement CRM, automation, and management reporting

Implementation

We launch processes, set up metrics, and monitor results.

Controllability settings

We define KPIs and performance monitoring logic

Result

  • Reducing operational dependence on the owner

  • Transparency of the business economy

  • Accelerating decision-making processes

  • Improving the profitability of operations

Diagnostics + Roadmap

Plan, priorities, metrics

Turnkey launch

Offer, funnel, processes

Operational support

Weekly improvements

Work formats

Diagnostics + Roadmap

Plan, priorities, metrics

Turnkey launch

Offer, funnel, processes

Operational support

Weekly improvements

Budget guidelines: Maintenance: €1,000–€1,500 (micro), €3,000–€4,000 (SME) / month*

*The range depends on the tasks and scope of implementation

Technology itself doesn't change anything. What changes is how it's used.

© Clayton Christensen

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